porschepursuit
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Refund policy

At PORSCHEPURSUIT we want to ensure your complete satisfaction with your Porsche wall art purchase. We understand that sometimes a product may not meet your expectations, and we are here to assist you with any concerns you may have. Please review our refund policy below to understand our guidelines and procedures.

  1. Eligibility for Refunds: To be eligible for a refund, you must notify us within 14 days of receiving your Porsche wall art. Please provide us with the order details, including your name, order number, and a clear explanation of the reason for the refund request.

  2. Conditions for Refunds: We accept refund requests for the following reasons:

    • The wall art arrived damaged or defective.
    • The received item does not match the product description.
    • The wall art is significantly different from what was shown on our website.

  3. Refund Process: Once we receive your refund request and verify its eligibility, we will initiate the refund process. Please note the following details:

    • Refunds will be issued to the original payment method used for the purchase.
    • The refund amount will exclude any shipping or handling fees unless the return is due to our error.
    • Refunds may take 7-10 business days to be processed and appear in your account, depending on your payment provider.

  4. Return Shipping: In cases where the return is required, we will provide you with instructions on how to return the item. We may cover the return shipping costs if the refund is due to our error or if the item is damaged or defective. For other cases, the customer is responsible for the return shipping fees.

  5. Non-Refundable Items: Please note that certain items are non-refundable:

    • Items damaged due to improper handling or misuse by the customer.

We strive to resolve any issues promptly and fairly. If you have any questions or need assistance regarding our refund policy, please contact our customer support team. We are here to provide you with the best possible support and ensure a positive experience with our Porsche wall art.

Please keep in mind that this refund policy is subject to change without prior notice. Make sure to review the policy periodically for any updates.